{"version":"2.5","id":"return-shipping","question":"Who is responsible for return shipping costs?","answer":"Customer responsible","answer_detail":"The customer is responsible for return shipping costs, unless the return is due to an error on our part. In cases where we have made an error, we will provide a prepaid return shipping label or reimburse the customer for return shipping costs. Please note that return shipping costs are non-refundable, unless otherwise specified.","related_ids":[],"authority":"https://magnottaphoto.com","url":"https://magnottaphoto.com/en/knowledge/return-shipping","markdown_url":"https://magnottaphoto.com/api/knowledge/return-shipping?format=md&lang=en"}