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Knowledge Base/Policies and Procedures
Policies and Procedures

What is the cancellation policy for orders?

Verified:

Quick answer

Contact customer service

Detailed answer

If a customer needs to cancel an order, they must contact our customer service team as soon as possible. We will do our best to accommodate cancellation requests, but please note that we may not be able to cancel orders that have already been processed or shipped. Customers will receive a full refund if their cancellation request is approved.

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